Frequently Asked Questions
Here you can find a detailed explanation of how it works.
Quick guide:
1. Place our Poo Paper in the inner diaper and put the diaper on your baby (just as you would with disposable diapers).
2. The Judes Paper catches the poop. You dispose of the Judes Paper in the trash, and the inner diaper goes into the wet bag.
3. The wet bag goes into the washing machine along with the diapers. At 60°C and 1000 rpm, everything gets cleaned.
4. Dry - and repeat!
By the way: Washing with Judes takes about 15 minutes per week.
Germany, Austria, and Switzerland
Shipping to Germany and Austria is free for orders over €40 (below that, shipping costs €3.90). The delivery time is 2-3 business days. You will receive shipping confirmation with a tracking number once your order is on its way.
Shipping to Switzerland is free for orders over €100. For orders under that value, shipping costs €9.90.
EU
Shipping within the EU is free for orders over €80 (below that, shipping costs €7.90). The delivery time is 4-5 business days. You will receive shipping confirmation with a tracking number once your order is on its way.
UK, Norway, and Europe
Shipping outside of the EU and within Europe is free for orders over €100 (below that, shipping costs €14.90). The delivery time is 4-5 business days. You will receive shipping confirmation with a tracking number once your order is on its way.
Worldwide
Shipping outside of Europe is free for orders over €300 (below that, shipping costs €79). The delivery time is 4-8 business days. You will receive shipping confirmation with a tracking number once your order is on its way.
Returns
The trial set comes with a 100-day money-back guarantee (after receipt of the product). For all other sets (even customized ones), as Judes products are hygiene items for an intimate area, we unfortunately cannot offer a money-back guarantee after use. However, if the items are still unused, a 60-day money-back guarantee applies.
